mba refund and returns policy
We stand behind the quality of every pallet we sell. If any item in your shipment is:
– Inauthentic (not original)
– Expired at the time of delivery
– Severely damaged or defective,
you are eligible for a return or refund, subject to the conditions below:
Eligibility for Return/Refund
– Requests must be submitted within 7 days of receiving your pallet/box.
– Supporting evidence (photos/videos/documents) is required.
– Items must be returned in the same condition they were received, unused and unopened when applicable.
Non-Eligible Claims
– Minor packaging wear or box damage from shipping.
– Items clearly marked as closeout, shelf-worn, or short-dated at the time of sale.
Refund Process
– Approved refunds will be issued to the original payment method within 5-7 business days.
– Return shipping costs may be covered by us if the issue is our responsibility (e.g., damaged,
expired, or non-genuine goods).
Customer Support
Email: contact@mbaliquidationpallet.com
Phone: +1 (619) 616-4531
Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)
MBA Liquidation Pallets LLC
Trusted Brands. Verified Goods. Wholesale with Confidence.
